Book 25+ services at even more Fantastic rates

Right now you might be wondering...

• Q: Can I let somebody else take advantage of my membership perks?

  A: Well, you can book a service for another member of your household. However, the membership itself cannot be transferred to another person.

• Q: Can I have my membership refunded?

  A: This can be done within two weeks of purchase. Based on the discounts you have used, you may receive a partial or full refund.

• Q: How do I earn credits in my account?

  A: Use your unique code (found in your account) to refer a friend. When they book a service using your code, you will earn £20 as credit which you can use for your future bookings. The friend you refer will also get £20 as a welcome gift. On the other hand, if your professional is more than an hour late for your service (due to traffic or unlucky odds), we will gift you £20 in credit as an apology - just call us and claim your credit.

• Q: What is the real-time arrival tracker?

  A: When the professional who will carry out your service is on their way to your address, you will be able to see their location 30 minutes before the appointment through your Fantastic account or the GoFantastic app.

• Q: Am I able to book services for another address and still use all the membership perks?

  A: Yes, your membership benefits are not limited to a single property.

• Q: Are there any other membership plans?

  A: No, we have only an annual membership for now. It's a single payment of £79.

• Q: Can I manage my Fantastic Club online?

  A: Yes, have complete control through your Fantastic account. Just go to the Fantastic Club section in your web account to see your status and manage it.

• Q: What is priority booking?

  A: There are booking slots reserved for the members of the Fantastic Club only.

• Q: What kind of seasonal deals do you have?

  A: From Black Friday Week (yes, it’s a whole week of deals) to Cyber Monday, Christmas specials, holiday extras, summer bundles and cool winter deals, it’s fun all year round with the Fantastic Club!